Shipping and Returns

Shipping

  • Shipping on all all items, except for ammunition, will be through USPS, UPS or Fedex.
  • Shipping on ammunition will be through either UPS or Fedex.
    • Ammunition shipped by air will include a HazMat charge on top of normal shipping. (Alaska and Hawaii require air shipment)
  • Signature confirmation and insurance may be additional charges on top of normal shipping.
    • Signature confirmation and insurance is the buyer’s responsibility to choose if available. AllArms LLC will not be held responsible for lost shipments where insurance was not chosen by the buyer.

Returns

  • NO RETURNS WITHOUT RMA.
    • Please contact us to arrange for return or replacement of defective merchandise.
  • Ammunition – Due to safety, no returns on ammunition. Any issues with ammunition will be resolved through the manufacturer.
  • Firearms – Once transferred at the receiving FFL, firearms are not returnable. Any issues with the firearm after this point will be resolved through the manufacturer.
    • Purchases/Transfers disallowed by law (ie NICS check) are subject to, at minumum, the standard transfer fee which would have been charged had the transfer completed. This includes firearms purchased directly through AllArms and through other dealers and being trandferred by AllArms.
  • All other merchandise is returnable within 10 days of being received.
    • Returns for defective items may include return shipping.
    • Returns for any other reason will not include return shipping. Buyer is responsible for return shipping.
    • ORDER CANCELLATIONS AND/OR RETURNS OF ANY MERCHANDISE for any reason other than defectiveness after the close of business on the order day will incur a 15% restocking fee. This will be calculated on the total charge for the item, including any applicable taxes and/or shipping charges.